Customer Feedback

" The course is simple yet full of elements that are so helpful in managing customer complaints"

- Market QA Supervisor,  Del Monte Philippines Inc. 

" I highly recommend this training course especially to those handling customer complaints and feedback and those involved in Customer Complaints management (Production, Commercial, QA) because the topics are organized and very well explained. All topics in the 4 modules are relevant to enhance or improve existing Complaints handling process. The facilitator is very well-versed and was able to deliver and discussed the overall expectations in this training course."

-Supervisor, Del Monte Philippines Inc. 

" I would highly recommend this course for it helps company such as our company that doesn't have an established program regarding proper management of customer complaint. The course packs knowledge that is necessary to improve the existing program of a company."

-QA Specialist, GAMA Foods Corporation

" This training is highly recommended since it provides an opportunity for participants to update their skills in complaints management and acquire additional knowledge on how to further improve the existing internal process in handling customer complaints."

-Supervisor, Del Monte Philippines Inc. 

"This course is highly recommended. I Have attended other 5S seminar but it was not fully discussed and elaborated. On this course, I found the value of 5S not just in the workplace but also in my personal life"

-HR Officer,  H&D Group of Companies Inc.

"For me i gained more knowledge when the discussions start until do the workshops , topics are very clear and easy to understand"

-Scrap Officer, Prime Pack Technologies, Inc.

"I learned a lot from this webinar. The course is very engaging and the speaker facilitated the discussion very well"

-Administrative Assistant, University of San Agustin 

"The training will improve your learnings and skills. The speaker will make you actively join the seminar"

- Office Assistant,  University of San Agustin 

"Good Facilitator, Gain More Knowledge"

- HEAD,HRD/QMR, Palawan Polytechnic College Inc.

"Very clear and all information are important and easy to implement" 

-Process Improvement Officer, Prime Pack Technologies, Inc.

"Instructor are knowledgeable with the course and you will get a lot of advise and samples to understand more the course given"

- Cadet and Training Coordinator,  Magsaysay MOL Marine Inc. 

"The seminar is one of the most recommended topic to ensure the quality and credibility of the organization"

- Accounting Staff , Agro-Industrial Foundation College of the Philippines, Inc.

"The course is a big help to each individual that has less knowledge about ISO and QMS"

-Human Recruitment Assistant, Magsaysay MOL Marine Inc. 

"The facilitator is well trained and knowledgeable to discuss the topic."

- QA Analyst,  Atlantic Grains Inc. 

"This course was very informative and helpful."

-Customer Services Assistant B,  Kabacan Water District 

"Training are very useful especially in our company"

- Quality Assurance,  Village Gourmet Co., Inc.

"BQC is able to discuss the course or Topics clearly"

-QCA Head, Atlantic Grains Inc. - Calamba Plant

"BQC, Inc. is very accomodating to trainees."

- Legal Assistant II, Civil Service Commission 

"If you want to know and learn how to manage customer complaints efficiently and effectively, kindly inquire and register to this training/seminar."

-Information Officer I,  Employees' Compensation Commission 

"It is highly recommended to join the webinars conducted by BQCI as it really improve knowledge of the participants in a specific area or subject matter related to ISO 45001. If you want to be familiar with the terms, technicalities, processes and other important matters, it would be very advantageous if you will register and take their offered courses or webinars."

-Instructor 1, Sultan Kudarat State University 

"Try this affordable yet with excellent quality of services. Definitely will try again their other training/courses/seminars :)"

-HR Specialist,  Philippine Gum Paste, Inc.

"This course presents an overview of the ISO 45001:2018 requirements and how these are to be implemented in the organization."

- ISO Coordinator/ Training Supervisor/ Paralegal,  JEA Steel Industries, Inc.  

"This is a must as it really helps us understand our role as an employee where we can be an asset of our employer."

-Public Relations Officer,  Zamboanga City Water District 

"You will not regret sitting a whole day being engaged in learning. It can change your organization move up and move forward. It can change you!"

- Dean of College, Palawan Polytehnic College Inc.

"Very detailed and was able to correlate the topics with the examples given to each industries we belong and the different positions we handle."

- QC Supervisor,  Marigold Manufacturing Corp. - Mamasita's 

"I would say that this course would address topics that are relevant and useful in application of ISO 9000:2015 in workplace."

-QA Specialist, Aldrtz Corporation

"The speaker is knowledgeable of the topic she discussed and very clear explanation"

-Quality Management Representative, Palawan Polytehnic College Inc.

"The course is very helpful especially when you belong on the team handling customer complaints. I have learned new knowledge and hopefully enhanced my customer complaints handling. This topic is a lot of help for me."

-Quality Assurance Field Service Representative,  Virginia Food Inc. 

"I highly recommend this course to those company's implementing management system since most customer complaint handling courses are directly related to general customer service and not from the management system"

-Food Safety Compliance Officer, Virginia Food Inc. 

"The speaker has the knowledge and skills on the topic. Excellent Training!"

-QA Team Leader,  Mariwasa Siam Ceramics Inc. 

"The best training for every employee"

-Staff, NONESCOST MPC-Visayas

"The seminar would be helpful when reporting the customer complaints"

-Senior Operation Specialist,  Hi-Precision Diagnostics 

"This is so great & many things that you can learn."

-DCC, Ceamsa Asia Inc.

" The presentor is knowledgeable and competent."

-Laboratory Supervisor, Magnakron Oleo Philippines, Inc.

"Good Learning Materials and very approachable speaker"

-Terminal Assistant, Davao Bay Coconut Oil Mills, Inc,

"Comprehensive and easily understandable"

- Quality Analyst, Magnakron Oleo Philippines, Inc.

" I gain information about the ISO 27001:2013 ISMS requirement in PDCA framework. In this era of digitalization, I learned the importance, role and advantage of information security in the organization. That everyone in the organization together with the top management shall work together to attain its objectives especially when their goal is to be an ISO certified. "

-VP-Administration,  Caresystem Technology Solution Co., Inc. 

"I confidently recommend BQC Inc. as an advisor or consultant."

-Head, Information Technology

Department,  Subicwater & Sewerage Company Inc. 

"This course may enhance knowledge in data process in all agencies since we use data privacy"

- Chief Security, Concurrent Heath and Safety Officer,  Dept. of the Interior and Local Government-Central Office 

"The Facilitator  can simplify the most complex of concepts and make it digestible for newbies."

-Third Secretary, Vice Consul, DFA

"The course is recommended for personnel in knowing the fundamentals of handling customer complaints."

-Physico-Chemical Supervisor Trainee, The First Analytical Services and Technical Cooperative 

"This has changed our mindset in treating complaints"

- Quality Assurance Coordinator,  Davao del Sur State College 

"The different participants and their sector provides a great avenue for new learnings"

-LGOO II, DILG REGION 2

"The subject matter expert is knowledgeable of the matter discussed"

-Atty. IV / Regional Legal Officer, DILG REGION 2

"Well prepared and informative seminar"

-Resident Quality Engineer, DYAS Construction and Management Consultants

" This is a good course not just for the uninitiated in terms of ISO, but also for those who already have some experience but would like to refresh themselves on its principles."

- Executive Assistant III,  Department of Justice 

"This course will allow participants to understand the basic requirements of QMS."

-GAD Specialist II,  Philippine Commission on Women 

" Yes, I will definitely recommend this course to other people because this will be of great help to their organization in their quest for or in maintaining their ISO certification"

-Director,  Southern Philippines Agribusiness and Marine and Aquatic School of Technology 

"Excellent and very informative"

- QMS Officer, DILG REGION 2

"Full of information and learnings

- IT Supervisor, Everest Plastic Containers Industry, Inc.

"Very Timely and Helpful by all agencies and organizations in evaluating their processes"

-Staff Officer III, Government Service Insurance System

"Packed with necessary info"

-Staff Officer III, Government Service Insurance System

"Useful course since it can increase an individual's knowledge when it comes to international standard and information security "

-Technical Coordinator, Appen Services Philippines 

"It is helpful even to start a self assessment before going into full certification"

- Information Technology Officer,  Philippine Rice Research Institute 

"It was a good experience, I've learned a lot that applies to our work to better improve the development"

-Information Systems Analyst II, Philippine Rice Research Institute 

"Should be considered if they are thinking of getting certified."

-Administrative Office IV, Civil Service Commission Regional Office V